Most 3–5 page small business websites take about 2–4 weeks, depending on scope, content readiness, and current workload. If we’re booked up or waiting on client inputs, timelines can extend to 4–6 weeks.

Shopify projects vary more widely and require a quick consult first, since product setup, shipping/tax rules, and store functionality can change the timeline significantly.

To start a project, we need three things:

• Completed onboarding form
• Signed agreement (e-sign)
• Deposit (typically 50%)

The onboarding form is designed to make the process easier, not overwhelming. You can answer what you know and skip what you don’t. It covers items like:

• Business name and contact info
• Domain status (owned or preferred options)
• Logo and brand assets (if available)
• Colors, fonts, and style preferences
• Services/products and key details
• Any reference websites you like

If you don’t have a domain or hosting plan yet, we can help you set it up under your ownership. In some cases, that means using a card on file solely to purchase your domain and activate the website platform subscription in your name.

The biggest delay is usually waiting on approvals, feedback, or missing information. The fastest builds happen when communication is consistent and clients review drafts within a day or two.

We keep you updated throughout the project and make it easy to stay on track through text/email check-ins.

Either.

If you already have text and photos, we’ll use them. If you don’t, we can write the website copy for you as part of the build (typical small business pages and service descriptions).

Basic visuals like clean banners, section graphics, and layout assets are included. Advanced branding or complex custom graphics can be added separately if needed.

1. Quick call / discovery (scheduled online)
   We confirm your goals, pages, platform, and scope.
2. Onboarding form + assets
   You submit what you have. We fill gaps as needed.
3. Agreement + deposit
   Once those are complete, work begins.
4. Build phase
   We design the site structure, layout, and mobile experience, then add your content and visuals. If you share reference sites, we use them as style inspiration (not copying).
5. Review + revisions
   You review the draft and we apply edits.
6. Launch + handoff
   We connect your domain, publish the site, and make sure everything is working properly. If requested, we also set up analytics and basic tracking.

You do.

All websites, domains, and hosting accounts are set up in your name. Once the site is complete, you retain full ownership and control.

We typically remain as an administrator so we can assist with updates in the future. If you prefer full removal of access, that can be arranged.

Yes.

Your domain, hosting subscription, and platform accounts are always registered under your ownership. We do not hold or gatekeep access.

Your website remains fully yours.

If you choose to manage it yourself or hire another provider, you can do so without restriction. Because everything is built under your ownership, there are no transfer fees or lock-in systems.

Yes.

Most modern platforms we use are designed to be user-friendly. However, design structure (spacing, typography, layout hierarchy) can be unintentionally disrupted if changes are made without familiarity.

For frequent updates, many clients prefer a maintenance plan. For occasional edits, updates can be handled on an hourly basis.

Yes, foundational SEO is included with every build.

This typically includes:

• Page titles and meta descriptions
• Structured headings
• Keyword alignment for your service area
• Mobile optimization
• Social sharing images
• Google indexing submission

For service-based businesses, we optimize around your local market to help improve visibility in your area.

No.

No ethical web designer or agency can guarantee search rankings. Search performance depends on many variables including competition, market saturation, domain history, and ongoing content strategy.

We provide structured foundational SEO, but advanced or aggressive ranking strategies may require a dedicated SEO agency.

At launch, we implement:

• Page title structure
• Meta descriptions
• Basic keyword targeting
• Image optimization
• Google indexing submission
• Social share configuration

This ensures your site is properly structured and ready for search engines.

Yes.

We offer Google Business Profile setup and optimization, including:

• Local keyword alignment
• Category configuration
• Profile enhancements
• Visual branding adjustments

Analytics access can also be provided so you can monitor performance directly.

We focus on clarity and structure.

Lead-focused websites include:

• Clear service positioning
• Direct call-to-action placement
• Accessible contact forms
• Mobile-first layout
• Simple navigation
• Clean typography and hierarchy

A website should guide visitors toward action without confusion or clutter.

Yes.

We offer optional maintenance plans based on how frequently you expect updates. Plans are flexible and designed to match your needs.

Updates can be handled through a maintenance plan or billed hourly. Partial-hour billing is available for small changes.

We assist with platform management through your hosting provider. Hosting subscriptions remain in your name, but we can help manage technical settings when needed.

Most requests are answered within hours and never later than two business days.

Yes.

We specialize in Shopify for e-commerce development. Shopify provides a stable, scalable platform with strong payment integrations, inventory tools, and long-term flexibility for growing businesses.

We focus exclusively on Shopify for online stores so we can deliver consistent, high-quality builds.

Product limits depend on the package selected.

Most standard e-commerce packages include a structured number of products (for example, 15 or more), while custom e-commerce builds can support larger or unlimited catalogs.

If you expect a high product volume, we recommend discussing that during the consultation so we can structure the build appropriately.

Yes.

We configure:

• Payment processing (Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, etc.)
• Shipping rates (domestic and international)
• Sales tax settings within Shopify

While we are not a legal or tax agency, we can guide you through what is required and coordinate with your accountant or legal advisor if needed.

Yes.

Each Shopify build includes a basic training session so you understand how to:

• Add products
• Adjust pricing
• Manage orders
• Process refunds
• View reports

Additional training can be scheduled if needed.

Working locally means accessibility and accountability.

We can meet in person when needed, understand the Lubbock market firsthand, and build websites that align with the local business environment.

Transparency matters. You know exactly who you’re working with.

As a Texas Tech–connected business, we value professionalism, reliability, and community reputation.

Yes.

While we prioritize Lubbock-area businesses, we also work with clients across Texas and in other states.

We work well with:

• E-commerce brands
• Contractors and home service businesses
• Insurance agencies
• Local service providers
• Product-based businesses

E-commerce development is a particular specialty, but we build high-performing service-based websites as well.

Yes.

We offer structured social media support and Facebook/Instagram advertising management. Content is strategic and consistent, though we do not provide on-site video production or custom photography services.

Reasonable revisions are included in every package.

We collaborate during the review phase to refine layout, structure, and content. While revisions are not unlimited, most projects are finalized comfortably within the included revision rounds.

Yes.

The platforms we use are built for scalability. If your business expands and requires more advanced functionality, we can upgrade or restructure the system as needed.

It depends on the package.

Many builds begin with high-quality frameworks that are then fully customized to your brand. The final result reflects your business — not a generic template.

You absolutely can.

However, professional builds typically account for:

• Mobile responsiveness
• SEO structure
• DNS configuration
• Email routing
• Conversion layout
• Speed optimization
• Clean spacing and visual hierarchy

Many business owners prefer to focus on running their company rather than managing technical setup and troubleshooting.

We focus on modern, streamlined platforms that are stable and easy for clients to manage long term.

We operate as a lean business structure, which allows us to deliver strong value without agency-level overhead.

Our approach prioritizes clarity, performance, and practical scalability.

Both.

A website must look professional, but it must also guide visitors toward action. Design without structure doesn’t convert — and structure without visual clarity doesn’t build trust.

We build with both in mind.

Yes.

We can assist with brand kits, visual identity refinement, and messaging clarity to ensure your website feels cohesive and intentional.

Yes.

We can integrate CRM systems, email marketing tools, automation workflows, and other operational systems based on your business needs.

Marketing performance improves with structure and testing.

Websites are built with clean SEO foundations to support organic visibility over time.

For paid advertising (such as Facebook and Instagram), early campaigns may require testing and refinement. We monitor results, adjust targeting and creative, and optimize once performance data is available.

Growth is rarely instant — but with structured adjustments, campaigns become more efficient over time.